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Most Steinberg instruments have separate installers for the instruments and presets/library content. Once you're sure ALL your installed Steinberg products are licensed/activated, you can safely proceed to the next section.

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(If they're not, any eLicenser-based product, including plugin preset content, will not be available for you to use.) For example, even though I'm using Cubase 12, I also use the full versions of Groove Agent 5 and HALion 6, which are included in Absolute VST Collection 5- which is eLicenser based. Launch the eLicenser Control Center now and confirm your pre-existing licenses are available.

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Even if you own one of the new Steinberg Licensing products, if you wish to use any products that still use eLicenser, that license has to be available on the PC where you're currently trying to solve your problems. If you are using any Steinberg product released before December 2021Īt the time I'm writing this (May 2022), most of Steinberg's products still use the eLicenser system, whether it's the USB eLicenser dongle or the 'soft eLicenser' that's stored on your computer.

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Please see this Steinberg support article to learn how to properly activate your newly purchased product, and then come back here if you still have problems!

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If you instead see a ' Verification Pending' status, that is probably because you purchased an update/upgrade/crossgrade license and you have not yet completed the license upgrade process. If you see the product listed, but it's in the ' Not Activated' state, just click the Activate button. Launch the Steinberg Activation Manager and confirm that your installed Steinberg product is both listed and activated. If you are using any Steinberg product released after December 2021 (Cubase 12, Nuendo 12, Dorico 4, etc): So before you go any further, please check the following: I have confirmed with other Cubase users that some plugin preset problems are the result of improperly activated products, and the steps in the following sections won't help you in that case. The steps in this article all assume that your Steinberg products are all properly licensed and activated. Most of the information here should be valid for MacOS too, though. SOLUTION: HALionOne Could Not Be Found (April 2012)Īlso, please note that I'm a Windows user, and some of the information here is Windows-specific. SOLUTION: Groove Agent ONE Failed to Locate Samples (April 2012) SOLUTION: REVerence Cannot Locate Impulse Response File (May 2012) SOLUTION: Restoring MIDI Inserts Presets in Steinberg Cubase (July 2013) SOLUTION: Fixing Problems with Missing Sounds and Plugins in HALion 5 and HALion Sonic 2 (March 2015) If you are having trouble with older versions of these plugins, you might find my earlier articles helpful: The full versions of HALion Sonic 3, HALion 6, and Groove Agent 5. The versions of HALion Sonic SE, Groove Agent SE, Padshop, and Retrologue included with any flavor of Cubase 10, 11, or 12 (or Nuendo 10, 11, or 12 ). This post covers preset issues with the following product versions: Due to the recent epidemic of Cubase 12 users unable to locate presets for the HALion Sonic SE and Groove Agent SE plugins bundled with Cubase 12, I am back at it again with a brand new guide. Over the years I've published several articles on how to recover presets in various Steinberg instrument and effect plugins, and they're among some of my most viewed posts. I've experienced problems with missing plugin presets on nearly every version of Cubase I've used since 2010, and I know I'm not alone.

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